Programme highlights
Become a specialist business administrator in human resources or in the medical industry.
This qualification can help you maximise your business administration opportunities and gain a competitive edge.
Study in class or online. Choose to specialise in human resources (HR) or medical administration.
Human resource administration
Learn the fundamentals of database record management, advanced Word and Excel, human resource policies and processes, human resource administration and payroll software.
Medical administration
Learn how to use patient management software, and create medical documentation using advanced Word, Excel and Olympus transcription. Gain knowledge to work professionally in health administration and be work ready for positions in general practice, hospital reception and administration. There are opportunities for work placement/observation in a local hospital and general practice during the course.
Entry requirements
General admission
To be admitted to this programme applicants must hold one of the following:
- 40 credits at NCEA Level 1, including 10 Literacy credits and 10 Numeracy credits, or
- a relevant qualification at NZQF Level 2 or above, or
- a recognised equivalent.
English language entry requirements
All applicants (international and domestic) for whom English or te reo Māori is not a first language need to provide evidence that they have the necessary English language proficiency required for the programme.
International applicants are required to have an IELTS score of 5.5 (general or academic) with no individual band lower than 5 from one test taken in the preceding two years, or an equivalent described in NZQA Rules.
Special & discretionary admission
Any ākonga who is 20 years of age or older and has not reached the general admission requirements for their intended programme is eligible for Special Admission. Te Pūkenga works with the ākonga to ensure they are prepared for their intended programme. Any ākonga who is not yet 20 years of age and has not reached the general admission requirements for their intended programme may be eligible for Discretionary Admission. In assessing whether to grant Discretionary Admission, the delegated authority focuses on the applicant’s level of preparedness for their intended programme.
Give yourself credit with Recognition of Prior Learning (RPL)
Did you know you can use the knowledge and experience you already have to your advantage?
Your previous work experience and on-the-job skills, volunteering, professional development, and other providers’ qualifications can be recognised as prior learning, matched against credits in our courses, and put towards your qualification – potentially saving you money and possibly helping you to complete your qualification faster Learn more.
Programme structure
You will need to complete the below four courses (60 credits):
You will need to select one specialisation (human resource administration or medical administration) according to your individual employment goals.
Do you want to study a single course, without enrolling into the full programme?
Courses within some of our programmes may be offered as an individual Certificate of Proficiency (COP). Programme entry requirements and course fees apply. For more information, please speak to our friendly Ask Me! team.
Further training or study
New Zealand Diploma in Business (Level 5) or Bachelor of Applied Management (Level 7)
Career opportunities
Graduates of this qualification will be able to apply business technologies to perform a wide range of administrative duties and tasks under broad guidance, in accordance with ngā kaupapa o te Tiriti o Waitangi (the principles of the Treaty of Waitangi), and in a multi-cultural environment.
Such intermediate positions may be:?Office administrator; Human resource administrator; Payroll administrator; Frontline receptionist; Customer service representative; Medical receptionist; Medical secretary; Medical ward processor; Emergency care; Ward/clinical records and booking clerk or Clinical administrator.
For potential salaries visit careers.govt.nz.