Level 4

Specialise in restaurant service

Study hospitality

Learn advanced restaurant and beverage service skills so you can provide customers with great hospitality experiences.
Overview

Programme highlights

People spend millions every year at cafés, restaurants, bars and other hospitality businesses. This demand leads to job opportunities for skilled hospitality workers.

Build on your front-of-house knowledge while gaining the skills required to practice advanced food and beverage service across the wider hospitality sector.

Designed to be accessible to people already employed in the industry who are looking to gain a qualification while continuing to work.

Or to other learners by using embedded work experience alongside the on-campus workshops in our purpose-built facility.

Entry requirements

Entry requirements

General

To be admitted to this programme, applicants must hold one of the following:

i. 40 credits at NCEA Level 1, including 10 Literacy credits and 10 Numeracy credits, or

ii. New Zealand Certificate in Food and Beverage Service (Level 3), or

iii. a relevant qualification at NZQF Level 2, or

iv. a recognised equivalent

English language requirements

All applicants (international and domestic) for whom English or te reo Māori is not a first language need to provide evidence that they have the necessary English language proficiency required for the programme.

International applicants are required to have an IELTS (General or Academic) score of 5.5 with no individual band lower than 5 from a single test taken in the preceding two years, or an equivalent described in NZQA Rules.

Special & discretionary admission

Any ākonga who is 20 years of age or older and has not reached the general admission requirements for their intended programme is eligible for Special Admission. Te Pūkenga works with the ākonga to ensure they are prepared for their intended programme. Any ākonga who is not yet 20 years of age and has not reached the general admission requirements for their intended programme may be eligible for Discretionary Admission. In assessing whether to grant Discretionary Admission, the delegated authority focuses on the applicant’s level of preparedness for their intended programme.

Need IELTS?

Book your British Council IELTS test with us.

You will complete your test in one day, plus get free online tuition to help you succeed. We offer paper-based or computer-delivered IELTS. Choose computer-delivered IELTS and get your results in 3-5 days.

Give yourself credit with Recognition of Prior Learning (RPL)

Did you know you can use the knowledge and experience you already have to your advantage?

Your previous work experience and on-the-job skills, volunteering, professional development, and other providers’ qualifications can be recognised as prior learning, matched against credits in our courses, and put towards your qualification – potentially saving you money and possibly helping you to complete your qualification faster Learn more.

Programme structure

Programme structure

You will need to complete the below three courses (60 credits):

HOSP4201 Hospitality Service Standards (20 credits)

The aim of this course is to develop the knowledge, skills, and attributes to understand and apply service standards in the hospitality sector.

Upon the successful completion of this course, ākonga will be able to:

  • Explain potential hazards and resolutions relevant to hospitality operations
  • Manage and apply personal health and safety, food safety and security standards to maintain effective hospitality operations
  • Demonstrate customer service skills to provide effective hospitality operations.

HOSP4202 Restaurant Food Service (20 credits)

The aim of this course is to develop the knowledge, skills, and attributes to contribute to effective restaurant food service operations in a hospitality environment.

Upon the successful completion of this course, ākonga will be able to:

  • Explain menu components and design relevant to the restaurant environment
  • Provide food service to support successful operations in a restaurant environment
  • Apply standard operating policies and procedures to maintain successful operations in a restaurant environment.

HOSP4203 Restaurant Beverage Service (20 credits)

The aim of this course is to develop the knowledge, skills, and attributes to contribute to effective restaurant beverage service operations in a hospitality environment.

Upon the successful completion of this course, ākonga will be able to:

  • Explain the implications of legislative requirements for a licensed hospitality premises
  • Apply legislative requirements to support successful operations in a hospitality establishment
  • Provide beverage service to sustain successful operations in a hospitality establishment.

Unit standards

You will also get unit standards as part of this programme.

  • 4646 Demonstrate Knowledge of Sale and Supply of Alcohol Act 2012 and its implications for licensed premises
  • 16705 Demonstrate Knowledge of host responsibility required as a duty manager of licensed premises
Do you want to study a single course, without enrolling into the full programme?

Courses within some of our programmes may be offered as an individual Certificate of Proficiency (COP). Programme entry requirements and course fees apply. For more information, please speak to our friendly Ask Me! team.

Careers and pathways

Further training or study

This qualification may lead on to the New Zealand Certificate in Hospitality (Advanced) (Level 5) with strands in Accommodation, Catering Services, Food and Beverage Service, and Quick Service Restaurants Services

Career opportunities

Graduates may be employed as food servers in a broad range of food and beverage service outlets or a shift supervisor in a Quick Service Restaurant. For potential salaries visit careers.govt.nz.

Free study for the first year of your Level 3 or above qualification may be available under the government’s fees-free study scheme. Visit feesfree.govt.nz for eligibility criteria and more information. Students must be eligible to study as a domestic student. Free study for up to one year for Levels 3 and 4 may be available under Māori and Pasifika Trades Training (MPTT), a government-led training initiative to encourage young Māori and Pasifika people to gain trade qualifications. All free study is subject to funding confirmation. Proof of residency status required. Entry criteria, and some costs, may also apply. Eligibility for student allowances or student loans may vary. Contact StudyLink for more information.

Information is correct as at 29 November 2023. Programme fees are based on a full-time student and may vary depending on your final selection of courses that make up your programme. To provide you with an indication of costs, the approximate fees quoted in this publication are based on the indicative 2024 fee structure. The indicative programme fees for 2024 do not include the Compulsory Student Services Fee (CSSF). The CSSF is an additional levy to your 2024 programme or course fees. Further information about the CSSF can be found here www.manukau.ac.nz/cssf. Programmes stated as eligible for free study in 2024 are based on the 2023 fee structure and subject to funding confirmation for 2024. All fees are in New Zealand Dollars. You will be advised of the current fees at the time of enrolment. All courses and programmes will proceed subject to numbers and academic approval. Manukau Institute of Technology is part of Te Pūkenga – New Zealand Institute of Skills and Technology. Te Pūkenga is accredited under the provisions of the Education and Training Act 2020. International students must study in class and will not be able to enrol for online study options.